Book Pickup Service for Repairs
Save time and effort: With our pickup service, you don’t need to bring your device to us or send it by mail. We take care of transport, repair, and return delivery right to your home.
Book Pickup Service for Repairs
Frequently Asked Questions
Here you’ll find answers to the most common questions about our pickup service.
If you need any further information, we’ll be happy to assist you at any time.
Can I specify a preferred pickup date?
Yes, you can indicate a preferred pickup date when making your booking.
We will then contact you to confirm the exact time.
How much does pickup within Salzburg cost?
Pickup within the city of Salzburg costs a flat rate of €20.
How much does pickup within Salzburg cost?
Yes, please contact us for individual offers and pricing for pickups outside of Salzburg.
What happens if I decline the cost estimate?
In this case, we only charge a flat fee of €20 for the initial diagnosis.
No further costs will be incurred.
How long does the repair take?
The processing time depends on the type of defect but is usually between 3 and 7 working days.
In special cases, we will inform you individually.
Does my device need to be packaged?
Nicht unbedingt – bitte verpacken Sie das Gerät nur leicht.
Unser Kurier bringt eine geeignete Transportverpackung mit. Eine einfache Schutzverpackung (z. B. eine Tasche oder eine weiche Hülle) reicht vollkommen aus, um das Gerät vor äußeren Einflüssen beim Transport zu schützen.
Which payment methods do you accept?
You can conveniently pay by bank transfer, PayPal, or in cash upon return.
No time for a visit?
Simply send us your device conveniently by mail.
We’ll take care of the rest — professional repair and quick return shipping.
Bacco Software Systems
Adress
Gstättengasse 16, 5020 Salzburg
office {at} bacco.co.at
Tell us how we can best reach you!
Please provide your phone number and name so that we can contact you as quickly as possible.
Our Adress
Gstättengasse 16
5020 Salzburg
Austria
Contact information
Telephone
+43 677 63 44 15 46
+43 677 64 07 54 71
office {at} bacco.co.at
Opening hours:
Please let us know in advance to ensure someone is available to assist you.
| Monday, Tuesday: | 10:00 – 19:00 |
|---|---|
| Wednesday, Thursday: | 09:00 – 19:00 |
| Friday: | 10:00 – 19:00 |
| Weekend | by appointment |
